Customer service
Talk to us
Write to us about an order, a delivery or a return and we will come back the same working day. If it is about an order, put the order number in — it saves a round of emails.
Monday to Friday, 9–17. We answer the same working day.
- About an order
Send the order number and the name the order was placed under. If it is about a delivery, the tracking number from the shipping email gets us to the answer fastest.
- Returns
Fourteen days from delivery, sealed bottles only. Write first and we will send the return address — see Returns & refunds.
- The company
ARONA SRL, CUI 37247302, J51/151/2017.
Strada Dunărea 9, 910093 Călărași, Romania.We sell into Bulgaria from Romania; parcels are carried by DPD.